Conducting the reference interview : a how-to-do-it manual for librarians
Ross, Catherine Sheldrick2002
Book
Ross and Nilsen have been collecting information on interviewing techniques for fifteen years. This how-to manual condenses their findings and offers librarians a practical guide to eliciting exactly what users are searching for.
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Bury Library | Reference Material | 025.52 | Available |
Main title:
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Shelldrick Ross, Kirsti Nilsen, Patricia Dewdney.
Imprint:
London : Facet, 2002.
Collation:
xiii, 241 p. ; 29 cm.
Notes:
Includes index.Originally published: New York: Neal-Schuman.Includes bibliographical references and index.
ISBN:
9781856044684 (pbk)
Dewey class:
025.52
Language:
English
Index terms:
GLM: Library & information services
BRN:
501292